Privacy Policy

PRIVACY STATEMENT

By using our platform, we process your personal data. This privacy statement describes which personal data we process and how we process them. It also tells you what your rights are, how long we keep your data and who has access to your data.

Personal data

We process personal data that you provide to us for the purpose of our services. We process:

  • Contact details: when you fill in the contact form on the website, we process the personal data you provide to us, such as your name, e-mail address and the content of the message. We only use this data to reply to your message.
  • User data: by visiting our website, we process data on how you arrived at our website, which parts of the website you visited, the date and duration of your visit, your anonymized IP address, information on the device on which you visited our website, etc.
  • Cookies: by using our website, cookies are placed on your device. Cookies are small data files transferred from site to devices) for archiving purposes and to improve the functionality of our website and services.

We process this personal data because you provided it on your own initiative, were obtained in the course of providing our services, were made known to us by third parties, or became known to us through public sources. We also collect personal data when you visit our website and fill in our contact page.

Processing purposes

We process personal data exclusively for the purposes listed below:

  • to facilitate and provide access to, deliver and be able to use the services we offer;
  • to analyse how often our website is visited and how visitors navigate on the website;
  • to ensure the continuity and proper functioning of products and services, including having maintenance carried out, backing up, making improvements following errors or inaccuracies detected and receiving support;
  • improving our services;
  • to be able to inform you about relevant products and services;
  • to comply with legal obligations applicable to us.

Processing grounds

We process the personal data mentioned above only on the basis of the following grounds as referred to in Article 6 of the AVG:

1. the fulfilment of a legal obligation;

2. the performance of an agreement;

3. expressly given consent;

4. a legitimate interest.

Retention periods

We do not retain personal data longer than necessary for the aforementioned purposes of data processing or as required by laws and regulations.

Sharing personal data

We do not sell your data to third parties. We only share your personal data with other parties if this is really necessary for our services. Parties granted access to your data by us may only use these data to provide services on our behalf and with due observance of the aforementioned purposes.

There may also be a legal obligation to provide personal data to a third party, such as a regulator or another with public authority. If necessary, we will inform you accordingly.

Responsibility other web pages

This privacy statement does not apply to third-party websites connected to our website by buttons and/or links. We cannot guarantee that these third parties handle your personal data in a reliable and secure manner. We do not monitor and are not responsible for the processing of your personal data by and through such third parties. To find out which parties are connected to our website, please refer to our cookie statement.

Personal data of minors

We do not process personal data of children on our websites and/or applications to the extent that it is known to contain information about minors (under 16 years of age). If you are a parent and discover that your child has provided us with personal data, please contact us using one of the methods mentioned above. We will then work with you to try to find a solution.

Data subject’s rights

For questions about our privacy policy or questions about viewing, changing or deleting personal data, you can always contact us. In addition, you have a number of rights under the AVG. You can request us to:

  • delete your personal data;
  • restrict the processing of your personal data;
  • object to the processing of your personal data;
  • request a copy of your personal data and have it forwarded to a third party under certain conditions;
  • withdraw the consent you previously gave to process your personal data;
  • object to the automated processing of your personal data.

If we process your personal data on the basis of your consent, this consent may be revoked at any time.

Circumstances may arise as a result of which we cannot or cannot fully comply with your request. We will inform you of this.

If you use the aforementioned rights, we may ask you to identify yourself in order to prevent misuse.

Do you have a complaint?

Are you not satisfied with the processing of your personal data? We will be happy to help you. You can also file a complaint with the Personal Data Authority.

Protection of personal data

We make every effort to secure your personal data in accordance with privacy laws and regulations. We secure personal data by taking appropriate technical and organizational measures. In the event of a data breach, we report this to the supervisory authority if necessary. If the situation so requires, we also report this to you.

Current privacy statement

We may change this privacy statement from time to time. Changes to our privacy statement will be updated here. Therefore, please check this page regularly so that you are aware of any changes.

Have a question?

Do you have questions about the processing of your personal data? We are happy to help, so you can always contact us by emailing: hello@yukisocialstudio.com